Tel: 203-260-8336

May 2020

The picture with elephants surrounding a set table made me laugh.  If you attended an event and elephants suddenly appeared, would you remember that?  My bet is that you would remember! While this article is written with event experiences in mind, it also applies to creating the right customer or client experience.  In addition to both online and in person event strategy planning, I have consulted with many businesses to help them in creating the right customer experience.  Why?  Because experiences matter. The Bad Experience Effect Take a moment to think about this. ...

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